Problem solving skills

Problem solving skills

The importance of problem-solving skills cannot be overstated. Every business and every job role has its problems. Organizations must have people with problem-solving skills, especially for roles that require dealing with complex business challenges, tight deadlines, and changing variables.

Generally, problem-solving refers to a person’s ability to successfully manage and find solutions for complex and unexpected situations. People with great problem-solving skills are comfortable with making decisions and confident enough to rise to challenges in the workplace.

There are several key problem-solving skills as follows:

  1. Listening skills – Active listeners are generally great problem solvers. They can listen to those around them to gather the information needed to solve the problem at hand. They recognize the importance of valuing others’ opinions and experiences to help understand why the problem occurred and the best course of action to remedy it.
  2. Analytical thinking skills – Analytical thinkers can identify the logical reasons why a problem occurred, what the long-term effects of the issue could be, and identify how effective different solutions might be to select the most practical one.
  3. Creative thinking skills – Creative thinkers can balance their analytical skills with creative solutions. Creative thinking skills allow individuals to uncover innovative and progressive solutions to problems. They’re able to provide new perspectives and provide imaginative and experimental solutions to all kinds of problems.
  4. Communication skills – Problem solvers should also possess great communication skills. The ability to effectively relay complex information thoroughly yet succinctly is a huge benefit for employers working in fast-paced environments.
  5. Decision-making skills – Those with problem-solving skills will also possess the ability to make decisions and be confident in them. This is important, as most problem-solving steps involve making firm decisions to provide a successful outcome.
  6. Teamwork – Although problem-solvers need to be independent thinkers, it’s also vital for them to work well as part of a team. Determining the best solution often requires collaboration, so it’s important that candidates can demonstrate how they can motivate others to come up with the best solutions and work with them to help develop and implement solutions.


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